Our Services

Toolbox of puzzle pieces image The Balcom Group is a full service conference planning and event management company. After many years of experience in the meeting and conference planning industry, we realized the need for a comprehensive, full service company that provides high quality, cost effective service to its clientele. We offer our services either as a full package or you may take advantage of our expertise in individual areas such as on-line registration, full conference registration, badging, exhibit sales and management, hotel contract negotiation, or conference management. All of these services are performed in-house.

    AREAS OF EXPERTISE:

    SITE SELECTION

  • Host City
  • Hotel and/or Conference Center

    • CONTRACT NEGOTIATIONS

  • Hotel or Conference Center
  • Airlines
  • Audio Visual
  • Entertainment
  • All Other Vendors (signage, awards, special items, etc.)

    • HOTEL LIAISON

  • Logistics
  • Food & Beverage
  • Special Events
  • Preliminary and Final Specifications
  • Total On-Site Management
  • Final Review of Bill

    • REGISTRATION

  • On-line Registration
  • Custom Database Design
  • Registration Form Design
  • Processing Mail/Fax Registrations
  • Customer Service
  • Pre and Post Conference and Special Reports
  • Conference Confirmation
  • Badging
  • Total On-Site Management

    • EXHIBITS

  • Custom Database Design
  • On-Line Registration with ExhibiTerrific! Software
  • Exhibitor Marketing and Sales
  • Liaison with All Exhibitor Vendors/Decorator
  • Logistics
  • Total On-Site Management

    • LIAISON WITH A WIDE VARIETY OF ASSOCIATES

  • On-Line Registration - The Balcom Group has developed a customized On-Line Registration and Custom Database Design that are so good that we've dedicated a seperate page to highlight their unique features.

Event Management

Event planning is our core business. As a part of our comprehensive event management strategy we provide the following services to our clients:

  • Event Planning & Managememt
  • Negotiating Economical Contracts
  • On-Line Registration
  • Custom Designed Databases

From the planning stages through event break down, The Balcom Group is your partner in event management. We take care of every detail so that your conference is a complete success.

A detailed description of all of our services is provided on the following pages.

Registration

The Balcom Group developed the most sophisticated and technically advanced process on the Web for conference registration. On-line registration is an effective and an efficient method that allows The Balcom Groups' clients immediate confirmation of their registration, and it also allows clients to view the data in the on-line database.

Other advantages of The Balcom Group's On-Line Registration are as follows:

  • Reduces Errors
  • Encourages attendees to visit the website of the hosting organization so that they can obtain information about the organization and about the conference.
  • When an attendee registers on-line they are immediately generated an invoice and a receipt
  • Ability to Print Reports
  • View The Number of Tickets Sold
  • See Workshop/Event Attendance
  • View Financial Data

The Balcom Group provides a full-service registration process which includes the following services:

  • Customer Service
  • Complete On-Site Management
  • Creating Registration Form
  • Custom Designed Database
  • e-Commerce/Credit Card Processing
  • Pre-Conference & Post Conference Reports
  • Conference Confirmations
  • Laminated Badges
  • Conference Supplies & Mailing Supplies
  • Processing of Mail/Fax Registrations
  • Phone Calls & Postage

RSVP Registration is another Registration option provided by The Balcom Group. It's a system that allows our clients to invite potential attendees to a specific event. The client provides us a database of email addresses and contact information and The Balcom Group does the rest!

You can learn more about The Balcom Groups' Custom Registration options by contacting us.

Custom Designed Databases

The Balcom Group custom designs a proprietary database for each client. The database can be changed at any time during the registration process to include additional registration information. The database contains all the information on the registration form and any other additional information provided by the client.

  • The Custom Designed Database is taken on-site to the conference or event so that The Balcom Group staff members are able to generate reports during the event.

  • When a client wishes to retain customer service in-house The Balcom Group can design a custom database that's provided under a limited proprietary license.

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Exhibits

The Balcom Group and ExhibiTerrific! Software are pleased to announce the custom creation of an exclusive Exhibit Hall Software. This custom designed database works hand-in-hand with the On-Line Registration process. It also goes a step further by providing an Interactive Exhibit Hall Map where clients and their customers can choose their exhibit hall booth locations, purchase event advertising, and register for the event with just a few clicks of their mouse!

ExhibiTerrific! Software's Exclusive Features include:

  • On-Line Interactive Exhibit Hall Booth Selection
  • Custom Database Design
  • On-Line Registration
  • e-Commerce/Credit Card Processing
  • Exhibitor Marketing and Sales
  • Description & size of Exhibit Hall Booth